Shipping policy

SHIPPING POLICY

Order Processing

• Orders are generally processed within 1–3 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

• United Kingdom: 5–10 Business Days
• United States: 7–12 Business Days
• Europe: 7–14 Business Days
• International Deliveries: 10–20 Business Days

Please note that delivery estimates may vary depending upon:

• Customs clearance procedures.
• Weather conditions.
• Courier delays.
• Peak shopping seasons and promotional periods.

Shipping Charges

Shipping costs are calculated during checkout unless complimentary shipping promotions are available.

Order Tracking

Customers will receive shipping confirmation emails containing tracking information once orders have been dispatched.

Incorrect Shipping Information

Customers are responsible for ensuring the accuracy of all shipping information provided during checkout.

Lost or Delayed Packages

If your package appears delayed or lost, please contact our customer support team. We will work closely with our shipping partners to assist in resolving delivery-related issues whenever possible.